Scope
This policy applies to visitors, prospects, customers, partners, investors and users who interact with Space Process AI websites, forms, emails, demos, documents or applications. It is written to support Indian jurisdiction and international business evaluation while preserving strong confidentiality expectations for enterprise and space industry users.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Information we collect
We may collect contact details, organization name, role, email address, phone number, messages, demo requests, sales notes, investor correspondence, support requests, login metadata, browser data, device information, IP address, cookies, usage patterns and information you choose to provide in forms or meetings.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Purpose of use
We use information to respond to inquiries, schedule demonstrations, provide proposals, support product access, improve website quality, secure services, analyze demand, communicate product updates, comply with law, protect rights, maintain audit trails and operate business processes. We do not ask visitors to submit mission secrets, export-controlled data or sensitive operational details through public website forms.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Product and demo data
If a customer or prospect shares process data, screenshots, workflow examples, documents or business context for evaluation, we treat that information as confidential business information. Use of such information in live services or implementations should be governed by a written agreement, statement of work, data processing terms or confidentiality agreement as applicable.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
AI processing
Space Process AI may use AI-assisted features in product environments. Any customer use of AI, GenAI, local LLM or analytics features should follow the agreed deployment model. We support sovereign and private deployment patterns where required. Public website interactions should not be used to submit confidential, regulated or export-controlled information unless a secure intake process has been agreed.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Sharing
We may share information with trusted service providers, hosting providers, security providers, email providers, professional advisers, implementation partners or authorities when required by law. We do not sell personal information as a standalone business. Where possible, we limit access to the purpose for which the information is needed.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Security
We apply reasonable administrative, technical and organizational controls to protect information. No internet system is perfectly secure. Users should avoid sending sensitive material through ordinary email or public website forms unless expressly requested through an agreed secure process.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Retention
We retain information for as long as needed for business, legal, security, operational, accounting, audit, dispute resolution and customer support purposes. We may delete, anonymize or archive information when it is no longer required.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Rights and requests
Depending on applicable law, you may request access, correction, deletion or restriction of personal data. We may need to verify identity and legal basis before acting. Requests can be sent to ceo@blrcloud.com.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.
Jurisdiction
This policy is governed by applicable laws of India, with Bengaluru, Karnataka, India as the primary jurisdiction for disputes unless mandatory law requires otherwise.
Additional protections apply where signed agreements, confidentiality terms, data processing terms, service orders, product subscriptions, support terms or implementation statements of work are executed between the parties. In the event of conflict, the signed agreement controls for the specific engagement. Public website content is not a promise of availability, uptime, feature delivery, investment return, regulatory outcome, technical suitability or mission success.